The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
About reseller WHMWe provide all resellers with a limited WHM. These limits help us control what actions the...
Views: 176
About root WHMWe provide a full WHM with root access for all dedicated owners. All WHM users have: the tools...
Views: 140
BrandingThis feature allows reseller and dedicated owners to brand your cPanel. This means you can...
Views: 120
Changed Package, but customer's new settings are not showing upEditing a hosting package may not edit the sites that are already on the package. To get your...
Views: 124
Edit Reseller DNS Zone TemplateAdvanced: This feature of WHM allows you to apply a set of default DNS records everytime you...
Views: 162
Fantastico De Luxe WHM AdminThis feature will not work on a reseller account. You will need a dedicated server or VPS plan...
Views: 120
How do I create an account?Before you can create a new account, you must create a package in WHM. Once the package is...
Views: 146
How do I log into the Web Host Manager? (WHM)To log into your WHM, you can go to any of the following links. Just make sure to customize the...
Views: 115
How to limit which icons appear in cPanel via Feature ManagerThe feature manager allows you to disable/enable icons inside of each client's cPanel. Once...
Views: 185
I cannot change packages anymore, resources over allocatedWhen a reseller grants too much disk space or bandwidth to all his clients, we say you are "over...
Views: 122
I entered some information and then WHM says I left it blankYou are likely using the wrong character set on your computer's keyboard.
Views: 126
Manage DNS ZonesYou can find this in WHM under DNS Functions. This area is for advanced users only, so please...
Views: 185
Modify cPanel/WHM NewsThis feature in WHM will allow a reseller to send a message which will appear on all clients'...
Views: 118
Reseller increase client's disk space (aka quota)To increase your client's disk space, please go to WHM > Account Functions > List Accounts...
Views: 137
Setup Remote Access KeyA Remote Access Key is used for automatic account creation scripts, external billing software,...
Views: 132
Skeleton DirectoryIn WHM, this page tells you the location of the folder where you can place files for your...
Views: 132
Suspending/Unsuspending AccountsYou can find this in WHM under Account Functions. If your resold client is suspended, you can...
Views: 118
What is a package?A package is collection of predefined specifications which define what a user or domain may have...
Views: 114
WHM Contact EmailJust go to WHM, List Accounts. You can update the contact email for each account here. You can...
Views: 126
WHM Generate a SSL Certificate and Signing RequestThis tool will allow you to create a CSR.
Views: 149
WHM Modify Suspended Account PageThis allows you to control what page is displayed when you suspend your own clients. You must go...
Views: 183